Built in our hotels,
not in a conference room.
SwayHana grew out of running two hospitality properties in Hampton Beach, New Hampshire—an inn and a motel. We got tired of software expecting both of them to operate the same way—and of big-name PMS companies not adding the features that mattered most to us.
One property doesn't operate exactly like another.
Our two properties in Hampton Beach—an inn and a motel—have different guests, different workflows and different day-to-day operational needs. Yet we kept using the same rigid setup for both.
We wanted check-in, parking, housekeeping, payments and guest communication to adapt to each property—not force each property into the same process.
Housekeeping. SMS. Payments. Parking. Integrations. The software bill shouldn't keep growing simply because you want the tools required to run the property well.
We didn't start by trying to build another PMS.
We started by fixing the annoying parts of running our own properties—one workflow at a time: customized check-in, incidental holds, parking, housekeeping, checkout, guest communication, rates and eventually running the front desk from a phone.
That became SwayHana. Now we're opening those tools to other independent operators.
We're small-business owners too. if an important workflow is missing, talk to us. When it makes sense for the product and can help other operators, we want to build it with you.
We're still small enough to listen.
We're independent property owners ourselves. If something about your operation doesn't fit SwayHana, talk to us. Some of our most useful features started with a real operational problem at a real property.